Use crowdsourcing sites to compile customer commentsCreate an interactive forum for customers to post their feelings, ideas or comments about your products and services. By simply adding the links provided by crowdsourcing sites, you can turn your website into an instant market research platform. Allow customers to vote on the comments of others to create a list of the best ideas. Use these ideas to create new products, enhance existing products or introduce new services in a way that demonstrates you are listening to the needs of customers.
Customers are always willing to share their thoughts and ideas, especially with businesses that are actively listening. Providing a forum that is fun and engaging will yield some valuable market research you can use immediately to compel existing customers to stay and attract new customers at the same time.
Signup for a crowdsourcing site.