Use a customer management feedback system to track customer commentsManaging customer feedback can be frustrating depending on the amount of responses you receive each day, week or month. Use a customer management feedback system to separate the great ideas from the not-so-great ones. Unfortunately, not all the ideas you receive from customers will be great. In fact, most of them probably won't be ideas you can really use. This is why managing feedback is so important.
Most systems allow customers to vote on the best ideas. This process of elimination helps you by moving the best ideas to the top of the list. Browse through these ideas first and then, if you have time, look through the rest. Duplicate ideas are flagged so you don't have to spend time reading the same or similar comments or suggestions.
Customer Feedback Management System.