Generate customer feedback questions examples for your websiteBefore adding a customer feedback form to your website, consider the types of questions to ask. Asking specific questions allows you to gather specific information needed for product development, enhancement or impressions from customers about aspects of your business including customer service, shipping and pricing. Create a list of potential questions. Review the questions to ensure all customers will understand the types of information you are asking for.
Keep questions short, but open-ended so customers can feel free to respond as much as they want. For example, avoid yes or no type questions as these do not really provide much input. Instead, ask for customer impressions, ways to improve products and services or solicit new ideas.
Customer Feedback Questions Examples.