Customer Feedback System, Idea Management Software
Know what is important to your users in a single glance
Intuitive Voting
Users can easily choose between assigning an idea between 0 and 3 votes.
Voting Limits
Limited number of total votes ensures that users are forced to choose only the ideas that are MOST important to them instead of voting on everything.
Idea Categorization
Easily group ideas by categories and allow users to filter ideas by category. Add as many categories as needed.
Users Ideas
Constant feedback to the user showing the ideas they have voted on and their current status with links to view those ideas details.
Add to your Existing Site
We give you a small javascript snippet to add to your existing website. Add it yourself or have your developer add it for you. It only takes a minute and its customizable.
Minimize Duplicate Ideas
New ideas can only be created after doing a search. This ensures that a user has checked to see if the idea already exists before creating a new idea.
Keep the discussion going
Listen and Respond
Updates to the idea status are sent to all supporters and displayed prominently with the idea to keep users in the loop.
Social Integration
Facebook and Twitter links on every idea detail page allows users to share the ideas with their friends and colleagues and gives your business more exposure.
Idea Discussion
Ideas can be discussed among website owners, developers, users etc in one centralized place.
Comment Thread
All users comments are displayed below the idea for easy access and interested users are sent email notifications when new comments are posted.
Users help to manage the forum
Self Policing
Let your users help you to control spam by enabling the user moderation feature. Users can report a comment as spam notifying the admin so it can be removed quickly.
User Profile
Users can choose which emails they want to receive and change their account information at anytime. All changes are immediate.
Manage your forum in minutes.
Easily Edit Ideas
Forum administrators and moderators will see an Admin button next to each idea. The admin button jumps the user directly to the admin console for editing and further viewing of the ideas.
Keep Users Updated
Update the status of an idea to let users know that they are being heard. Idea updates can be automatically sent to all supporters of the idea.
Easy to Get Started
5 step wizard is shown at the top of all pages to help new forum owners get started quickly. Hide the wizard whenever its no longer needed.
Recent Changes Highlighted
See a snapshot of the most recent changes. Ie new ideas, votes added/removed, new registered users, new comments etc.
Easy to Use
Instant feedback showing if a entered value isn't correct and what needs to be changed. Inline help below entry fields explaining the features in more detail.
Customize the forum to be your own
Brand the Forum with your Logo
Easily upload your logo to customize the forum. Email notifications will also use your logo for a professional company presence.
Match your Website
Pick a color scheme to match any existing websites. Use a color picker to pick the colors that match your brand and make you unique.
Advanced Design Control
Advanced users can even change the CSS of their forum to completely change the look and feel.
Domain Alias
Use your own domain name for the forum, ie feedback.yourdomain.com instead of something.feedbackroad.com
Ask Your Question
Change the search text and question to ask for the information that you are looking for.
Brand the Forum with your Logo
Easily upload your logo to customize the forum. Email notifications will also use your logo for a professional company presence.
Match your Website
Pick a color scheme to match any existing websites. Use a color picker to pick the colors that match your brand and make you unique.
Advanced Design Control
Advanced users can even change the CSS of their forum to completely change the look and feel.
Domain Alias
Use your own domain name for the forum, ie feedback.yourdomain.com instead of something.feedbackroad.com
Ask Your Question
Change the search text and question to ask for the information that you are looking for.
All the tools you need whether you are a beginner or advanced user.
Upgrade/Downgrade & Cancel Easily
Upgrade/downgrade, cancel and change billing information with the click of a mouse. No long term contracts and no cancellation fees to pay. No credit card required to try us out.
Filter, Sort, Search
Admins can filter by type and choose the sorting method as well as using regular searching for easily finding exactly the information needed.
Invite New Users
Invite new users or moderators to join the forum. Just entire their email address and an email will be sent to the user with a link to signup.
Protect Private Information
Want to limit your forum to only certain users? Its easy, just choose a private forum and invite only the users you want or use Single Sign On to give them access.
Documentation
Easy to read documentation with code examples and descriptions.
No new login required
If your users are already logged in at your site they don't need to login again. Use our simple Single Sign On service to automatically log your customers into the forum.
API
Integrate your Feedback Forum with other interfaces or just grab your data. Our application integration interface provides access via XML and JSON.
Video Demos
Or view our detailed video demo showing the Feedback forum in action.
Idea Management Forum Demonstration
