Add customer feedback to your websiteInstead of spending time and money in market research, consider adding customer feedback to your website. Customer feedback forms allow customers to write down how they feel about your business. Gain insight into how customers make a purchase, how frequently they make a purchase and the types of goods and services they are most likely to buy. Use this information to create new products and services, enhance older products or determine better ways to market your business through promotional offers and other ideas. Customers want to trust in the businesses they buy goods and services from. This is why responding to feedback in a thoughtful way is equally as important as providing quality products and services.
Customer Feedback Website Tour.