Stay organized with idea management softwareCreate categories for customers when designing a feedback form for your website. Use these categories to separate complaints from suggestions and questions. Idea management software provides you with the tools needed to create unique forms that help you stay organized when it comes to customer feedback and suggestions. Read responses only from the categories you choose at your own pace.
Depending on the number of responses you receive each day, try to tackle one category at a time. Respond to as many customers as possible to maintain a relationship. Creating a system for managing responses allows you to reduce stress and anxiety over your business.
Learn more about idea management software.