Organize customer feedback using idea management toolsIdea management tools allow you to not only create feedback forms for customers, but also organize those forms so you can easily read and respond as necessary. Management tools such as online discussion monitoring, customer voting and one-stop feedback form collection allow you to focus on other aspects of your business. Monitor online discussion between customers to discover more ways to build your business. Allow customers to vote on their favorite ideas to save time in reading through an endless amount of responses. Review comments from customers in one convenient place instead of having to sort through an email inbox.
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